Download for cloud storage linkage
If the master content is not remained on shelf site in the linkage settings, the master content cannot be downloaded by regular downloading or transferring (a message “Master files are not eligible.” will appear at the bottom of the thumbnail on the request page).
In this case, please follow the procedure below to download the master content from the link button that appears after the content linkage.
Downloading
- Click the link button to move to the linked cloud storage.
- After logging in to the storage, you will be redirected to the relevant contents page, from which you can download the master data.
*The link button is available to any shelf user, regardless of their permissions.
*After you click the link button to move to the cloud storage, the login page will be shown if you have not yet logged in to the storage system.
*Only users who have an account on the storage side can log in to the storage.
Sending and Download Requests
When the content has been deleted its master, the master content cannot be sent.
If you can select JPEGs or meta list, you can execute those sending and download requests.
